Tenants charges

Permitted Payment Circumstances for charge
Holding Deposit (per tenancy) One week's rent.
This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per year)
Five weeks' rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit
(per tenancy. Rent of £50,000 or over per year)
Six weeks' rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Rent Rent will be agreed in advance of the tenancy. The rent will be reviewed at the conclusion of each fixed term in accordance with the relevant clauses and provisions in the tenancy agreement.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.
Utilities, Council Tax, Communication Services and TV Licence Tenants are responsible for paying bills in accordance with the tenancy agreement which will usually include council tax, utility payments (gas, electricity, water) and communication services (broadband, TV etc).
Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents or Addendums.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Our most recent customer reviews

16
12
2020

Sam Keth

I have recently moved into a property through Oakwood Lettings and the process was incredibly smooth great communication throughout. I had the pleasure of being looked after by Shafiq who was there to answer any questions and helpful throughout which was greatly appreciated. Highly recommend them.

08
12
2020

David Adam

Highly Recommended. Oakwood Lettings and Estates LTD are outstanding. They are the acting agents for my deaf brother for one year - since he’s moved to Luton. All agents closed their doors as my brother was not a working professional due to his disability and these were the only agents who not only had their doors open but very efficiently took over everything. From finding the perfect place to taking care of any issues that have occurred immediately. Properties that have been offered by them have always been in top condition- never faced any problems. Always there even if it\'s out of their working hours- Special Thanks to Mr. Aqib who has gone out of his way in helping us.

26
11
2020

Omar Butt

We enjoyed renting this flat so much, the landlord is fantastic and so helpful. Any problems were fixed the same day or as soon as possible. The location is great too Good service and prompt communication. Aqib in particular has been a real help, replying to my queries even late in the evenings. Excellent service from the property management team at Oakwood. Would recommended to everyone thank you.

23
11
2020

Mohammed Faizal

*** Excellent Service *** Excellent service from Akib Very professional and well trained staff always very helpful at Oakwood. They worked tirelessly to secure the right tenants for my property. I've tried a good few agents in Luton but for me Oakwood the best of the Agents. Would definitely use again highly recommended!*****

17
11
2020

Maryam Achimugu

With all the negative experiences I've had with estate agents in the country, Oakwood letting & estate Ltd has restored my faith and believe that, there are still some good ones out there. Oakwood letting- a company run by very humane and helpful professionals. I would highly recommend them any day, anytime.

10
11
2020

John Babbage

Having myself owned a local Estate Agency (Luton) from 1973-1990 I an able to convey something of a different angle. Aqib has the priceless gift of empathy which comes through in all what he does. I found him very professional, dedicated, and a genuinely kind person , who goes way above whats one might expect from a letting agent. He makes what can for many be a stressful situation into something where the clients feels comfortable. Cant speak highyl enough of him. Any potential landlord or Tenant is lucky to have him..

03
11
2020

mohammed farooq

i have recently moved in to a property through Oakwood lettings and the process was incredibly smooth great communication throughout. I had a pleasure of being looked after by shafiq who was there to answer any questions and helpful throughout which was greatly appreciated highly recommend them

29
10
2020

Tracee Cossey

Oakwood lettings managed the clean up, repair and readiness of my property. They have consistently delivered a high level of service and gone over and above board when asked to so something.

21
10
2020

Tyraa Chanelle

Great customer service, pleasure to be a tenant for these guys. Thanks Aqib!

14
10
2020

INAAM Hussain

Nice people got me a lovely property

05
10
2020

Femi Sanya

Oakwood letting & estate Ltd is a reliable and spot on letting agent

26
09
2020

Mehran Karim

Great service with a smile


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